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1.
GENERAL
The term "Cooperative" as used herein shall mean POINTE COUPEE
ELECTRIC MEMBERSHIP CORPORATION, its successors or assigns; the term "Customer"
shall mean each present or prospective user of electric services supplied
by the Cooperative. All electric service furnished by the Cooperative
shall be subject to the provisions of these General Service Policies and
Conditions and to the provisions of the Cooperative's electric service
rate schedules.
2. APPLICATION FOR MEMBERSHIP AND SERVICE
A written application (or contract) for service may be required, at the
Cooperative's option, from any Customer and a separate application (or
contract) may be required for each point of delivery of services. A Customer
shall become a member by applying for or receiving electric service from
the Cooperative. Each member shall pay the membership fee of $5.00 and
be bound by the provisions of the Articles of incorporation and By-Laws
of the Cooperative and by such Rules and Regulations as may from time
to time be adopted by the Cooperative.
3. POINT OF DELIVERY OF SERVICE
Unless otherwise
agreed upon, point of delivery of electric service shall be considered
that point at which the lines of the Cooperative are connected to Customer's
service entrance or, in the absence of a service entrance, to the Customer's
main disconnect switch or bus, and shall be located on the Customer's
building or other structure nearest the Cooperative's existing lines.
Service
will be extended by aerial wire over the shortest and most direct route,
except that in underground subdivisions all services will be underground.
Any Customer desiring a routing other than the most direct, shall reimburse
the Cooperative for the extra cost incurred. The amount of such cost shall
be determined by the Cooperative.
4. USE OF SERVICE
(a) All facilities, except as provided herein, including lines,
wiring, apparatus and appliances, beyond the point of delivery shall be
furnished, installed, owned and maintained by the Customer. Such facilities
shall be installed and maintained in a safe and efficient manner and in
accordance with good practice and all lawful regulations. The Cooperative,
however, does not assume the responsibility of inspecting the Customer's
facilities.
(b) The Customer
shall be solely responsible for the use and disposition of electricity
on the Customer's side of the point of delivery. The Customer shall protect
and save the Cooperative harmless and indemnified from injury
or damage to persons or property occasioned by the presence, absence,
use and disposition of such electricity on the Customer's side of the
point of delivery, except where said injury or damage shall be shown to
have been caused by the sole negligence of the Cooperative.
The Cooperative shall not
be responsible for injury to the Customer or the Customer's employees
in tampering with or attempting to repair or maintain any of the Cooperative's
facilities on the Cooperative's side of the point
of delivery.
5. RIGHT OF ACCESS TO CUSTOMER'S PREMISES
The Cooperative
shall have access to the Customer's premises at all times, free of all
tolls or other charges, for the purpose of:
(a) installing, reading,
testing, repairing or removing its meter(s) or metering equipment;
(b) installing, operating,
maintaining and/or removing any of its other electric distribution facilities;
and
for all other purposes necessary
to enable the Cooperative to render proper service to the Customer and
to its other Customers.
6. RIGHTS-OF-WAY, PERMITS, AND FRANCHISES
The Cooperative's
obligation to furnish service shall be contingent upon its ability to
secure and retain all necessary franchises, rights-of-way, permits, etc.,
at costs which the Cooperative considers reasonable.
Customer shall furnish to
the Cooperative, free of all costs, all necessary rights- of-way over
land owned or controlled by the Customer, and over intervening
private property when requested to do so by the Cooperative.
7. DAMAGES TO COOPERATIVE'S FACILITIES
Charges shall
be made to all individuals, corporations, or other parties causing damage
to the Cooperative's distribution or transmissions facilities. Such charges
shall cover the cost of all material, labor and overhead associated with
repairing the damage.
8. RELOCATION OF COOPERATIVE FACILITIES
Customers or other
parties requesting the relocation of any of the Cooperative's facilities
that are located on private right-of-way will be required to pay the cost
of such relocation. Cost shall include material, labor, overhead and any
other associated expenses.
9. BILLING AND METER READING
Customer bills
for electricity shall be prepared and mailed, or otherwise delivered,
on a monthly basis.
All meters, except those
not readily accessible, shall be read by the Cooperative each month. Readings
shall be estimated for those that are not read, but Cooperative personnel
shall make periodic readings of such meters. Adjustments in billings will
be made where necessary as indicated by these periodic readings.
10. NON-PAYMENT
OF BILLS
Any customer
failing to pay his bill within twenty (20) days following the mailing
of such bill will be sent a notice of disconnection. Such notice will
be specific in nature, indicating the Cooperative's intentions to disconnect
service for non- payment. A specific date of disconnect will be given
and in all cases such notice of discontinuance will be at least 5 days
in advance of the actual termination of service. Service shall not be
reconnected without full payment of delinquent bill, the final billing,
the applicable service charges, and any additional deposit that the company
deems justified. Payment is due and must be received at the cooperative
office by the close of business on the due date indicated on the bill
card. Any payment not received when due will be charged a 5% late fee.
11. MEMBERSHIP FEES AND DEPOSITS
Membership fees and deposits shall be
paid by all members in accordance with Section 4, Article 1, of the By-Laws of this
Cooperative: non-members may also be required to meet the provisions of said Section
4, Article 1, of the By-Laws.
Membership fees and deposits are to be
recorded in the Cooperative's records only under the name of the person in whose
name the account is listed. Each deposit or membership fee shall be assigned to
and associated with a particular account number. All deposits and membership fees
shall be non-transferable as between members.
Refunding of membership fees and deposits
shall be made only to the person under whose name they are listed in the Cooperative's
records. Before any such refund is made, any debt due the Cooperative shall be applied
against the deposit or membership fee.
12. MINIMUM DEPOSIT
REQUIRED
Effective August 1, 2008, for new
customers applying for membership and electric service with Pointe
Coupee Electric Membership Corporation, the following is a schedule of
minimum required deposits (including the Membership Fee) for the type of
premises indicated.
(1)
All deposits for Residential
Premises whether owned or rented are based upon a customer’s credit
classification as identified by ONLINE Information Services. In
addition to the $5.00 Membership Fee, the deposits for each credit
classification are as follows.
Low Credit
Risk
No deposit
Medium Credit
Risk
$150.00
High Credit
Risk
$300.00
(2) All Camps (regardless of type of
premises) $ 50.00
(3) All Other
Premises (other than commercial or industrial) $ 25.00
(4) All
subsequent meters of non-commercial premises $ 5.00
for active members in good standing
All deposits based on a residential
customer’s credit classification will be refunded when the account is
closed.
These are just excerpts and the full document
may be obtained in person or by mail from the office of Pointe Coupee
Electric.
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